Privacy Policy

Last updated: June 15, 2024

Decisão Ordenada, Lda, hereinafter referred to as DS, is aware of the implications and its responsibility to comply with the changes introduced in terms of personal data protection, namely with the production of effects on May 25, 2018 of the General Data Protection Regulation, approved by Regulation (EU) 2016/679, of April 26, 2016.

DS is therefore committed to guaranteeing the protection of all personal data made available to it. To this end, it has adopted various technical and organizational security measures to protect personal data against any form of unlawful processing.

DS is also committed to continually improving the set of procedures and techniques implemented for the protection of personal data, and to this end we also rely on any suggestions that users of this site may make to us.

These Privacy Terms and Conditions apply exclusively to the processing of personal data by DS collected through its website or commercial and promotional actions.

1. Purpose of processing

Personal data is collected exclusively for the following purposes:

  • Response to contact request;
  • Commercial management;
  • Improving or customizing our services;
    • Sending newsletters and other promotional activities. Customers can unsubscribe from the e-mail newsletter service by clicking on the link in the newsletter that we send by e-mail.
  • For the purpose of submitting applications online.

2. Personal data collected

The data collected is limited to name, e-mail address and area of residence and is used for the purposes set out in this policy:

  • Website contact form;
  • In-person collection.

3. Consent

Before the first promotional message or newsletter is sent, the data subject will be asked for their express consent to send this type of message.

This consent will be requested via e-mail and the data subject will only receive messages if they respond positively. If the answer is no, your data will be deleted.

4. Conservation period

The personal data collected will be kept for as long as the data subject consents for the purposes set out in 1.

5. Sharing personal data

The personal data collected may be shared between DS stores in order to provide the customer/data subject with a close and reliable service, allowing them to be accompanied in the services requested by a store near them.

6. Holders' rights

To access, correct, add, update, delete or change the consent of the communications, the holder should contact DS at
faroriamar@dsicredito.pt
. Such requests will be dealt with as quickly as possible.

You can also use this contact form for any clarification or suggestion about these terms and conditions.

7. Cookies

When browsing the DS website, cookies are used which, however, do not collect information that identifies the user. Generic information is collected, such as how users arrive at and use the sites. The information collected is used for the purposes of monitoring the number of visits and statistical studies, as well as to ensure that the site functions correctly and to facilitate navigation and improve the user experience.

The use of cookies allows the navigation of the website to be constantly optimized in order to provide a high quality experience that surpasses the quality obtained on the user’s previous visit.

8. Changes to the Privacy Terms and Conditions

These Privacy Terms and Conditions may be amended or revised, without prior notice, as a result of legislative or regulatory requirements in accordance with the law in force. Any significant changes to these terms will be duly communicated to users on the Group’s website.

Given that these Terms and Conditions may be revised at any time, according to the criteria described above, DS recommends that its users review them periodically.